Global Custodian Results 2012 – Quintillion survey findings
Release Date: 20 August, 2012
Dublin, 20th August 2012 - The 2012 Global Custodian survey has been released and Quintillion has once again received top ratings from our clients. The survey re-iterates Quintillion’s commitment to providing excellent levels of service through a combination of experienced staff aligned with superior technology.
This survey is internationally recognized as the leading benchmark of the hedge fund industry which covers over 1,000 hedge fund managers trading all fund types and strategies. Key components of the survey include areas such as technology, client service, investor reporting and product offering.
The client commentary which accompanied the survey results describing service levels was extremely complimentary. “I have no recommendations whatsoever to make on how they can improve, as they are already providing a top-quality service,” writes one. “They are always on top of what is going on, and we have a dedicated point of contact who is knowledgeable on anything relevant to our funds” said another.
Other client commentary noted Quintillion’s superior technology platform. “Leader in their field for the use of technology—three years ago they had already implemented a technology base that their current competitors are only now publicizing as ‘new innovation’” writes a client. The survey also noted that the “online NAV sign-off is winning rave reviews from managers” and that “a reputation for outstanding client service is solid as ever”. It also highlights that “Quintillion has shone in investor reporting and servicing since long before transparency became fashionable”.
Commenting on the survey results, Joan Kehoe CEO said: “With 83% of our client base responding, the survey results are testament to the excellent levels of service we provide across our entire book of business. As always, we will develop and enhance our service offering over the coming year to ensure we continue to meet and exceed our clients needs.”
Quintillion is a leading, independent hedge fund administration company providing clients with integrated middle and back office services.
Further information: www.quintillion.com
Head of Business Development – Quintillion Limited
Phone: +353-1-5238003 / Mobile: +353-87-131 9552